In order to better serve the needs of users and do a good job in guiding the use of timely after-sales service, we are in the " All pursuit of high quality, high quality, customer satisfaction as the purpose" spirit. Based on the principle of "attentive service and reliable product quality", we make the following commitments to users:

Ⅰ. Product Quality Commitment:

1. The manufacture and testing of the products conform to national standards.

2. The product is tested by professional testing personnel to ensure that the various indicators of the product meet the customer's requirements.

3. If the products we provide have quality problems during the warranty period, we are willing to take all responsibilities .

Ⅱ.Delivery time commitment: 

We ensure that the provided products will be delivered to the designated place according to the time required by the customer. If the customer has special requirements If it needs to be completed in advance, we can negotiate with the customer to ensure that the needs of the customer are met in time.

Ⅲ.General rules for handling after-sales problems: 

After the customer receives the goods, if there is any problem with the product , please give us feedback in time, we will try our best to solve different problems in a way acceptable to customers.

Ⅳ.Establish a reasonable sales service management system and system:

1. Pre-sales service. Set up a special sales and service organization, and the company will arrange relevant professionals to be responsible for on-site training to teach the correct and timely use.

2. On sale service. In order to prevent unnecessary losses caused by improper use by users, the company will send relevant technical personnel to the grass-roots level to provide technical guidance to users during the use of the product. Make sure to use the product correctly, so that users can use it safely and at ease.

3. After-sales service. Our company responds to maintenance services within 2 hours and arrives at the site for maintenance within 12 hours. In order to do better after-sales service of products and receive feedback from users in a timely manner, the company has a special After-sales service phone: 13538219858 , a professional will answer and record the feedback in a timely manner, and provide a solution to the problem. If there is a need for on-site guidance, the company will arrange relevant professionals to provide timely guidance at the designated location within 24 hours.

4. After-sales service statement: The services provided by our company are free services.